shipmate

How it works

About 15 minutes to set up. After that it runs on its own.

Part 1 · Setup

About 15 minutes, start to finish.

01

Sign up

Your email and your business name. 30 seconds.

No card to start. Nothing to cancel if you walk away.

02

Connect where customers message you

WhatsApp, Instagram, Facebook, email. About 30 seconds each.

Do this first, everything else comes from it. Sign in to each one and your customer messages start arriving in one place.

03

Shipmate reads your old messages

Your last 90 days of replies, your website, your Instagram.

It learns how you write, and works out the rest on its own: your trips and prices, the fish you chase, your deposit rules, what you tell people to bring.

04

Fill in the gaps

A few quick questions about your boats, prices and rules.

Whatever Shipmate could not work out on its own, it asks you. Most of it is already filled in, so you are checking it over, not typing from scratch. Leave anytime and pick up where you left off.

05

You're live

Your website goes up and the replies start arriving.

Your website is up and showing on Google, with booking built in. Every new message comes back with a reply already written. Approve them yourself for the first week, then hand over to autopilot.

  1. A customer messages you on WhatsApp, Instagram, Facebook, text or email. It all lands in one place.
  2. Shipmate reads it and writes a reply, using your prices, your open dates and the weather.
  3. For the first week you approve every reply, so you catch anything that doesn't sound like you.
  4. Once you trust it, turn on autopilot. Shipmate sends the reply itself.
  5. The customer picks a date and pays the deposit straight into your account.
  6. The trip lands on the right boat's calendar. No double-bookings.
  7. The balance comes off the same card on the day. Nothing to chase at the dock.

One booking, start to finish

One booking, start to finish.

The same thing happens for every customer, on every app, while you're on the water.

A customer messages you on WhatsApp, Instagram, Facebook, text or email. It all lands in one place.

Part 3 · You stay in control

You stay in charge.

Autopilot is a switch. Turn it on for one type of message when you're ready, and turn it off whenever you like.

Pause autopilot anytime.

Jump into any conversation.

Approve every reply until you're ready.

Part 4 · Multi-boat

Every boat gets its own prices and its own colour. Bookings land on one calendar, on the right boat.

Auto-reply to every customer. In your voice.

Try Shipmate free for 30 days.

Sign up in 90 seconds. Connect Instagram. Shipmate replies from there.

Get started for freeOr get in touch with the team