shipmate

How it works

Set up in 5 minutes. Then the inbox runs itself.

Part 1 · Setup

Five minutes, start to finish.

01

Sign up

Email and business name. 30 seconds.

No card needed for the trial. You're in.

02

Add your boats

Photos, specs, capacity, day rates.

Each boat gets its own context: pricing, what's included, target species, departure time.

03

Connect your channels

Instagram, WhatsApp, SMS, email, Facebook Page.

A secure sign-in for each, 30 seconds a channel. Customer DMs flow into one inbox the moment they're connected.

04

Train Shipmate on your voice

Imports 90 days of past customer messages from Instagram, email, or WhatsApp.

It learns your pricing, schedule, gear, and policies, then asks you to fill the few gaps the import couldn't cover.

05

You're live

First reply ships within minutes of connecting.

Approve every reply for the first week while Shipmate proves it has your voice right. Then switch autopilot on.

  1. A customer messages you. Instagram, WhatsApp, SMS, email, Facebook. It all lands in one inbox.
  2. Shipmate reads it and drafts a reply, pulling pricing, availability, target species, and weather from your context.
  3. The first week, you approve every draft. Training mode. You catch anything that doesn't sound like you.
  4. Once you trust it, switch the message type to autopilot. Shipmate sends. You stay on the water.
  5. The customer picks a date and pays the deposit. Through Stripe, straight into your account.
  6. The booking lands on the right boat's calendar. No double-bookings, no group-chat scramble.
  7. The morning before, Shipmate texts them the weather and what's been biting.
  8. Balance settles the day of. Card on file from the deposit, no chase at the dock.
  9. After the trip, Shipmate follows up while the catch is fresh, and asks for the next booking.
  10. They come back. The next booking lands in their history, and the loop runs again.

The loop runs itself

One booking, start to finish.

The same loop runs for every customer, on every channel, while you're on the water.

A customer messages you. Instagram, WhatsApp, SMS, email, Facebook. It all lands in one inbox.

Part 3 · You stay in control

You own the wheel.

Autopilot is a switch you flip when you're ready, per message type, and take back anytime.

Pause autopilot anytime.

Take over any conversation.

Approve before send until you're ready.

Part 4 · Multi-boat

Every boat gets its own context and its own colour. Bookings land on one calendar, routed to the right boat. The manager sees the whole fleet in one place.

Auto-reply to every customer. In your voice.

Try Shipmate free for 30 days.

Sign up in 90 seconds. Connect Instagram. Shipmate replies from there.

Start your free trialOr get in touch with the team